My Dilemma

This is going to be long, but you need the back story.

So, I told you that I ordered some woven clothing labels for my product. The order was placed on Etsy April 29th 2008 and contacted the seller, received a response 4/29/08. 5/3/08 contacted to check and see if my photos were received through e-mail, seller confirmed 5/3/08 and said he would send proofs. 5/9/08 I contacted seller to ask if my proofs were ready, 5/12/08 contacted again due to no response. 5/13/08 contacted by seller to confirmed my order is being processed, appologized because he was travel for a few days. 5/21/08 contacted seller to ask about my order, 5/22/08 contacted by seller to inform me that they are experiencing a high volume of sales and my oder would be sent out in 3days and he would let me know when they were sent. 6/1/08 contacted seller to check if order was sent, 6/4/08 contacted again. 6/4/08 contacted by seller and was informed order was sent out a week ago. 6/12/08 I contacted seller to inform him that I have not received anything, ok ok my exact words were ....

"I still have not received anything????????????????? what is the tracking number for my packeage? It should be here by now, I have gotten packages from China faster than this.(serious)ThanksRochelle"

I swear that is the only e-mail that I sent that sounded like a jerk :o)

6/13/08 said he does not have a tracking number and does not have pictures of the labels to prove he sent them.

6/15/08 informed him that if I did not have the package the next day I was going to report to ETSY for non-delivery.

6/16/08 seller contacted me and said he did have a picture to prove he made the labels and would forward a picture that night. and if I did not receive my labels by the end of the week he would refund my money.

6/16/08 I agreed, I received no picture that night ,6/17/08 no picture ,6/18/08 no picture, 6/19/08 still...no picture

I made the report to ETSY 6/19/08, 6/20/08 I received a refund of my $90.00 through paypal. When I got home that night the labels were.......................IN MY MAIL and they are BEAUTIFUL!!!!!!!!!!!!!!

I looked at the ship date stamp on the package and it was 6/18/08!!!!!!! he totally lied to me about shipping it !!!!

So after such a long explanation, my Dilemma, should I give the money back, and give negitive feedback on ETSY, should I keep the money and give neutral feedback, should I give it back and give neutral feedback??? I don't know what to do, in reading his feedback this is not the first time he has done this and got several negative feedback since I placed my order, Maybe I should give neutral feedback and comment about the service (shorter than this post, of course)?

help me out, I feel bad becuse he was sooo polite to whole time (even through the lies) and the labels are beautiful.

OH MY, now I feel worse, I just looked at his shop and he is trying to make it right. I copied and pasted what he said on a page in my site (I don't want to give his site since I am semi bashing him :)

WHEW!! look at my new labels, I got 300 of them!!